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privacy policy
This privacy policy sets out how we use and protect any information that you give us when you use this website. It is committed to ensuring that your privacy is protected. If you are asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This policy may change from time to time on updating this page, therefore you should check this page every now and then to ensure that you are happy with any changes.
What we collect
We collect the following information based on your approval:
- Your name.
- Your contact information including email address.
- Your demographic information such as postcode, your preferences and interests.
- Any other information relevant to customer surveys and/or offers.
What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service. This information is collected in particular for the following reasons:
- Internal record keeping.
- To improve our products and services.
- To periodically send out promotional emails about our new products, special offers or other information which we think you may find interesting related to our products and services.
- To contact you for market research purposes using the email address which you have provided.
- To use the information/feedback provided by you to customize our website according to your interests.
Security
We are committed to ensure that your information is secure and safe with us. In order to prevent any unauthorized access or disclosure, we have put in place highly suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks your permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us in providing you with a better website experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us.
- We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
- You may request details of your personal information which we hold about you, under the Data Protection Act 1998. A small fee will be payable if you would like a copy of the information held on you.
- If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
List of cookies we collect
The table below lists the cookies we collect and what information they store:
| COOKIE Name | COOKIE Description |
|---|---|
|
CART |
The association with your shopping cart. |
|
CATEGORY_INFO |
Stores the category info on the page, that allows to display pages more quickly. |
|
COMPARE |
The items that you have in the Compare Products list. |
|
CURRENCY |
Your preferred currency. |
|
CUSTOMER |
An encrypted version of your customer id with the store. |
|
CUSTOMER_AUTH |
An indicator if you are currently logged into the store. |
|
CUSTOMER_INFO |
An encrypted version of the customer group you belong to. |
|
CUSTOMER_SEGMENT_IDS |
Stores the Customer Segment ID. |
|
EXTERNAL_NO_CACHE |
A flag, which indicates whether caching is disabled or not. |
|
FRONTEND |
You sesssion ID on the server. |
|
GUEST-VIEW |
Allows guests to edit their orders. |
|
LAST_CATEGORY |
The last category you visited. |
|
LAST_PRODUCT |
The most recent product you have viewed. |
|
NEWMESSAGE |
Indicates whether a new message has been received. |
|
NO_CACHE |
Indicates whether it is allowed to use cache. |
|
PERSISTENT_SHOPPING_CART |
A link to information about your cart and viewing history if you have asked the site. |
|
POLL |
The ID of any polls you have recently voted in. |
|
POLLN |
Information on what polls you have voted on. |
|
RECENTLYCOMPARED |
The items that you have recently compared. |
|
STF |
Information on products you have emailed to friends. |
|
STORE |
The store view or language you have selected. |
|
USER_ALLOWED_SAVE_COOKIE |
Indicates whether a customer allowed to use cookies. |
|
VIEWED_PRODUCT_IDS |
The products that you have recently viewed. |
|
WISHLIST |
An encrypted list of products added to your Wishlist. |
|
WISHLIST_CNT |
The number of items in your Wishlist. |